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Newsletter: New Cheogram Android Release, Chatwoot Instance

singpolyma@singpolyma.net

Hi everyone!

Welcome to the latest edition of your pseudo-monthly JMP update!

In case it’s been a while since you checked out JMP, here’s a refresher: JMP lets you send and receive text and picture messages (and calls) through a real phone number right from your computer, tablet, phone, or anything else that has a Jabber client.  Among other things, JMP has these features: Your phone number on every device; Multiple phone numbers, one app; Free as in Freedom; Share one number with multiple people.

October saw the release of Cheogram Android 2.10.10-3, the largest release in awhile.  The app now stores data de-duplicated, so if you send or receive the same file multiple times only one copy will be stored.  This also lays the groundwork for some new file transfer improvements that will be coming in the future.  The app also now supports displaying rich text messages sent by clients which support that (such as Gajim), including the image protocol needed to display stickers sent by Movim users.  A form of message retraction is also supported, and should work with most Jabber clients out there.  A reminder that message retraction is a social convention and not a security feature – the target still has a full copy of your un-retracted message if they want it.

We know lots of you have big contact lists, across multiple accounts, and that’s why this release introduces the ability to edit tags on your contacts and a tag navigation widget integrated into contact search: to make finding the right conversation just a little bit easier.  We would love to hear feedback about this UI and how well it works for you.

For those of you who start a lot of group texts, there is an easy way to do that built into the app now as well.  When you start a “private group chat” and select only @cheogram.com contacts, you will be prompted to ask if you meant to start a group text instead.  This flow seemed necessary, as many have accidentally created private channels with their SMS contacts instead of the intended group text, so checking at this point was likely to be necessary anyway.

There are also some smaller quality of life improvements in this release, including the ability to copy any link in a message to the clipboard (not just the first one), dumping app logs to a special directory on your device after every call in order to make debugging issues easier, asking if you want to keep app data on uninstall (to make switching back and forth to custom builds possible without always needing export/re-import), a new first-start welcome screen, performance improvements, and more.

As JMP grows so does our support load.  Up until this month we have been managing all our support requests using normal Jabber clients (mostly Gajim and Dino), which worked well enough but less and less well as we grew.  It would be hard to know if someone else was handling a request, who had previously handled a request, or even what the status of some requests were (if they had been resolved elsewhere in the public channel or otherwise).  We’re a small enough team that we can just talk to each other to solve these things, but that does take time, and more time as there are more things to talk out.  So this month we built an XMPP channel integration for Chatwoot and have migrated our main support infrastructure to a Cheogram-hosted instance.  So far we like this a lot, and so much we’ve decided to share.  If you have a project that handles support using Jabber (or SMS with JMP!) you can use it on the Cheogram Chatwoot instance.  Just come by the chatroom and let us know you’re interested.  Only the XMPP channel works on our instance for now, but we’d be happy to enable other channels as well if that would be useful.

And finally, we know many of you are excited about the JMP Data Plan.  Roll out to the waiting list has gone a bit slower than we hoped, but many SIMs did go out in October.  There have been some bumps as you might expect with any test phase, but overall things are looking good and we hope to speed up the roll out and even move on to the next phase soon.

To learn what’s happening with JMP between newsletters, here are some ways you can find out:

Thanks for reading and have a wonderful rest of your week!

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Newsletter: Voicemail Changes, Opt-in Jabber ID Discoverability

singpolyma@singpolyma.net

Hi everyone!

Welcome to the latest edition of your pseudo-monthly JMP update!

In case it’s been a while since you checked out JMP, here’s a refresher: JMP lets you send and receive text and picture messages (and calls) through a real phone number right from your computer, tablet, phone, or anything else that has a Jabber client.  Among other things, JMP has these features: Your phone number on every device; Multiple phone numbers, one app; Free as in Freedom; Share one number with multiple people.

This month sees the release of Cheogram Android 2.10.10-2, based on a new upstream version and with many bugfixes and small improvements, especially around the Command UI. We also now have our own F-Droid repositories for quick update of official builds from us. We have a repository for releases and for those who want to help testing new features as they are developed we also have a repository for pre-releases.

Some JMP customers forward their calls to another voicemail service, or otherwise do not have need for the JMP voicemail.  This month we added an official option to the Configure Calls command that allows disabling voicemail completely for users who need this.

The default voicemail outgoing message has been changed from saying “a user of JMP.chat” to specifying what JMP number has been reached.  Anyone with a name or nickname or custom voicemail greeting set is not affected by this change.

As a small improvement for multi-account billing users, renewal transactions now specify what number is being renewed by the transaction.

Cheogram (and thus JMP) is now allowing all users to opt-in to Jabber ID discoverability.  This is to allow users to discover the true Jabber ID behind a phone number so they can upgrade to end-to-end encryption, video calling, high quality media sharing, etc.  This is opt-in only, and most features that make use of this are not built yet, but we wanted to give people the option to express their consent now.  This is done as part of the registration process.  For existing users, if you do not want to opt in, there is nothing you need to do.  If you wish to opt in, simply run the Register command, choose JMP, and it will ask for your consent (it will show if you use the bot as Current Value true for technical reasons, but do not worry it is set to false unless you explicitly answer yes to that question.)

This month we have also made some progress with the early test phase launch of our data-only SIM and eSIM program.  The program is slowly rolling out to the waiting list over the course of the next month, as we gather data and feedback from early users.  If you are interested, adding your Jabber ID to the waiting list is still the best way.  We have also heard the interest in having these available for people who are not otherwise JMP customers, and hope to have that ready for testing soon as well.

To learn what’s happening with JMP between newsletters, here are some ways you can find out:

Thanks for reading and have a wonderful rest of your week!

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Newsletter: New Employee, Command UI, JMP SIM Card, Multi-account Billing

singpolyma@singpolyma.net

Hi everyone!

Welcome to the latest edition of your pseudo-monthly JMP update!

In case it’s been a while since you checked out JMP, here’s a refresher: JMP lets you send and receive text and picture messages (and calls) through a real phone number right from your computer, tablet, phone, or anything else that has a Jabber client.  Among other things, JMP has these features: Your phone number on every device; Multiple phone numbers, one app; Free as in Freedom; Share one number with multiple people.

This month sees the addition of a new member to the team, you will see him in the chat as seki.  Seki joins us as a software developer and general team member, be sure to say hi!

Cheogram Android 2.10.9-1 has been released.  This release includes a major new feature: the Command UI.  The best place to see this feature is when talking to the bot at cheogram.com.  You will see a new tab labelled “Commands” that lets you interact with the bot using a nice UI instead of by sending specially-formatted chats.  This release also includes several fixes to URI display and copying, and is based on Conversations 2.10.9 upstream.  We have added a long-press menu on the list of all active conversations to perform quick actions (such as “pin to top”), added support for muting yourself from the dialler integration, changed the ringback sound to be more familiar to USA and Canada users, and various other small bugfixes.

JMP is actively working on providing cost-effective data-only eSIMs and SIM cards for users.  Pricing is not yet final, and there is some work to do before this is ready for the general public, but if you are interested please sign up for the wait list at the link above.  Our first launch will be with USA and Canada coverage, but other areas are possible in the future if there is interest.

This month we are also pleased to announce the launch of multi-account billing.  This feature allows customers to have one account be billed for all their JMP accounts, or those of their family.  To get started with this, please contact support and indicate the accounts that you want linked together.

To learn what’s happening with JMP between newsletters, here are some ways you can find out:

Thanks for reading and have a wonderful rest of your week!

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